TCI has answered the call to give its customers that personalized service that most companies have forgotten about. As of June 2nd the TCI Trans Help tech line will be available for longer hours six days a week. New hours are Monday through Friday from 7am until 8pm CST and Saturdays from 9am until 4pm CST. So if you are hanging with your buddies on a Saturday afternoon, TCI can provide you with that personalized answer your looking for. Call 888-776-9824 to reach the TCI TRANS HELP Tech Line.